Frequently Asked Questions｜Man Cleaning

Real search-intent FAQs across services. Service pages have topic-specific FAQs. FAQPage JSON-LD is kept for structure and AI parsers (Google retired FAQ rich results).

Pricing & quotes

How is pricing calculated? Is there a fixed price list?

We quote case by case. Publishing one flat website price would mislead when flat size, soil level, and building access vary widely. Quotes usually consider: property type, usable area or room count, depth (routine vs deep clean), whether it is post-renovation / carpet / pest work, district and access, and after-hours needs. After you WhatsApp photos, we give an initial direction; if the site differs a lot from photos, we clarify scope before starting.

What should I send on WhatsApp for a quote?

Send in one go when you can:

1. Property type (home / office / shop / village house, etc.)
2. Usable sq ft or room count
3. District + estate/building name
4. Preferred date or time window
5. Service type
6. A few current photos
7. Special notes (partial rooms only, pets/kids, preferred products, management booking)

WhatsApp: https://wa.me/85262984284 · Tel +852 6298 4284

Are cleaning supplies included?

For typical home, office, and post-renovation jobs we bring common tools and detergents (confirm at booking). If the building requires specific brands, or you have sensitivities / prefer your own products, tell us on WhatsApp first. Carpet and pest methods/equipment are scoped in the quote—nothing extra is assumed “all included”.

Timing & booking

How long does a job take?

It depends on scope. A small flat routine clean is usually shorter; a three-bedroom deep clean or heavy post-reno dust job takes longer; offices scale with area and washrooms; carpets by size and stains; pest by unit and treatment plan. Ask for an expected window when quoting so you can stay on site or arrange keys.

How far ahead should I book?

Book early on WhatsApp—weekends, pre-holiday, and handover peaks fill up. If you have a hard deadline (move-in, vacant possession, opening), say the date upfront. Same-day or next-day may be possible depending on manpower and district—not guaranteed.

Does the owner need to be present?

Depends on access rules and your preference. Homes can use on-site presence, key handover, or an authorised person. Offices/estates often need registration or a temporary pass. Pest or carpet jobs may need handover notes (ventilate, drying time). If you cannot stay, tell us handover and check-out preferences early.

Can office cleaning be done after hours?

Yes—many offices prefer evenings, early mornings, or weekends. Share allowed hours, building access rules, security sign-in, and which zones to clean. After-hours slots are popular; book ahead.

Supplies & site prep

How should I prepare the site?

• Put away valuables, cash, and important documents
• Clear walkways where possible
• Keep pets in a safe area; keep children away from wet floors and chemicals
• Confirm visitor registration, parking, and service lift rules
• Post-reno: bulky construction waste should usually be removed by the fit-out team first
• Pest: follow prep notes (food put away, cover aquariums/pet items as advised)

Will there be leftover dampness or smell?

We pack out tools and rubbish and aim for wiped/dried floors. Some deep cleans or carpet jobs still need natural drying; mild residual scent often fades with ventilation. After carpet cleaning, wait until dry before heavy foot traffic or replacing furniture. Mention strong scent sensitivity when booking.

Service-specific

Home cleaning vs post-renovation cleaning?

Home cleaning focuses on routine or periodic deep cleaning. Post-renovation targets dust, tape residue, paint spots, track grit, and handover leftovers—usually heavier and longer. After fit-out or major renovation, choose the post-renovation service, not a short “hourly” tidy. See Home cleaning and Post-renovation.

What does a post-renovation clean usually cover?

Typical directions: vacuuming and mopping, skirting/switch panels, cabinets and counters, bathrooms, window frames/tracks, surface dust on AC outlets (not full AC strip-down), adhesive residue, visible drain surfaces. Exact checklist is confirmed in the quote; high ceilings, external walls, in-unit AC deep wash, and bulk waste haul-away are not automatically included. Guide: post-renovation checklist.

How does carpet cleaning work? How long to dry?

Typical flow: assess fibre and stains → dry soil removal → suitable cleaning method → spot treatment → extract/accelerate drying → advise before replacing furniture. Drying time depends on weather, ventilation, pile thickness, and method—humid HK days take longer. See Carpet cleaning.

Is pest control safe for kids and pets?

Safety depends on pest type, method, and following prep/aftercare (ventilate, keep kids/pets off treated zones, move pet bowls as advised). Tell us about infants, pregnancy, pets, aquariums, or severe sensitivities. Pest work is not a permanent “zero pest forever” guarantee—hygiene and prevention matter. See Pest control.

Areas & building access

Which areas do you cover?

Hong Kong Island, Kowloon, and the New Territories—on-site across HK. Remote access, no lift, strict management rules, or parking limits can affect scheduling. Name the district and building when enquiring.

Estate / commercial building access and rubbish?

Many buildings require visitor passes, timed goods lifts, rubbish-room rules, and quiet hours. Ask management whether cleaning/pest work is allowed and where waste should go. If a pass was not arranged and we cannot enter, rescheduling may be needed. Article: estate access tips.

Can I book only part of the flat or office?

Yes—list the exact rooms/zones so quote and handover match expectations.